You’ve been in an accident or your car has experienced some cosmetic/structural damage because of bad environmental. Either way, you want the dents, dings and scratches fixed as soon as possible. Entrusting your prize vehicle to their early auto body repair shop you come across, however, could prove a regrettable mistake. Sad but true, not all auto body repair technicians have your best interest at heart.
Take for instance the recent “Sierra Vista Herald” news report declaring, “Auto repair shops to be watched.” Seems Arizona’s new attorney general is putting a sting operation into effect in california that will “determine if those in the business of car repair have been honest with their participants.”
What prompted the interest on such undercover tactics? Turns out, some dishonest mechanics and auto repair technicians are telling consumers their cars require expensive add-on services when they really do not. To make matters worse, they’re dropping the costly bomb on customers after they’ve already lured them with a lowball estimate.
In light of situations like these, it’s not surprising recognition is being handed out by the Better Business Bureau and other watchdog organizations to auto body repair services that get their customers’ best interests as their intended purpose. Recently, EMC Publishers reported that the “Local auto repair shop [had been] recognized by BBB for its loyalty.”
The auto repair shop was selected by a “panel of judges consisting of business and community leaders” who investigated business practices and anecdotal customer service stories to choose the winner. Honest and integrity in other areas of business by business repair service provider secured the win.
One of the approaches the auto repair shop managed to treat its customers so well was by employing a team of long-term trusted staff to “make the right choices.” An auto body provider’s main objective ought to getting you back regarding road quickly and with no confidence that your vehicle has been restored to any complete satisfaction. ICAR Gold class certification also makes sure your auto repair technicians have obtained the highest credentials in the industry to get the job finished right.
Another way which often the auto repair service walked away while using the honor was by taking the time to explain to its customers, in plain, non-technical language, what repairs their car needed and what options were available within. Your auto repair provider should be adamant in its pledge to use only original equipment manufacturer (OEM) parts and certified alternative products. Watch out for auto body shops that use knock-offs or cheap imitations but charge you just slightly less than a competitor that’s the committed to actual goal deal and backs it up along with a guaranteed repair.
It’s stressful enough when a vehicle is damaged without adding in driving a car that you’re being ripped off from your auto repair shop. A reputable car body team focuses on taking that stress out of your process with appreciation of detail from quote, to insurance agency document approvals, completely through to finished product.
In a Jiffy Auto Care
200 SE 79th St suite d, Oklahoma City, OK
+1 405-215-5284
